Brian Pollack
Fully Staffed Is Not Fully Covered
Nerds aren’t interchangeable. Why even strong IT teams sometimes need specialized expertise in accessibility, security, performance, and other high-risk areas.
Software Ownership
The Cost of Owning Software
by Brian Pollack Clients rarely misunderstand the cost of building software. That part is simple: the client asks for software with a goal, we build it, the transaction is complete. But that’s only the first step. Once software exists, someone has to own it. Below are those ownership costs,
AI Lab
You Know AI Matters. But Where Does It Actually Pay Off?
by Brian Pollack After 30 years of building software for healthcare, telecom, and many enterprise companies, I've pointed Protovate at one thing: AI software development. Custom software with AI doing the actual work inside it. Not chatbots. The unglamorous stuff. Recently we automated customer service requests and followup